Please complete the form so that we can provide you with a quicker solution.

1. Let's Get to Know You

What is your company name?

What is your first and last name?

How can we reach you?
Phone


E-mail

Where is the problematic equipment located?

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2. Brief Information About the Machine

What type of equipment is this?

Motor-PumpMotor-FanCompressorOther

How long has the equipment been operating?

New installation (0–1 year)1–5 yearsMore than 5 years

Is there another replacement that does the same thing?

YesNoNot sure

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3. What's the Problem?

What are the symptoms you observed?

More noise than usualVibrations feltSomething loose/shakingMore noise/vibration at certain speedsLoose mountingStart/stop problemOverheatingPerformance degradationFailed/stoppedSame on multiple machinesOther

When was this problem first noticed?

Under what conditions does the problem arise?

AlwaysOccasionallyWhen starting/stoppingWhen the load increasesUnder certain conditions

Has it gotten worse over time?

Same from the beginningGetting worseExacerbated intermittentlyThis is the first time it's happened

Has any intervention been made before?

YesNoNot sure

Intervention details

Materials you can share

VideoPhotoMeasurement data/reportCurrently unavailable, but I can share it laterI don't want to share it

Upload File (Optional)

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4. Additional Information

Additional notes

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5. When would you like us to intervene?

Available date

Working hours

Urgency

Immediate intervention neededSoonPreliminary consultation only